SocialBusinessOne is a CustomerThink community, focused on “social business”—how businesses are adopting social computing to engage with customers, improve employee productivity and create a competitive advantage. Some of the major topics covered include social media marketing, Social CRM and Enterprise 2.0.

I am excited about being a founding council member of this new community and looking forward to contributing, interacting and learning. I highly recommend that you visit the site and check out the range of thought leaders who make up the founding council. Diverse, involved and provocative comes to mind. Their involvement alone will attract many others who are taking an active role in this emerging field.

Please join in.